Peace House Policies
At Peace House, we strive to ensure a pleasant and comfortable experience for all our guests. To maintain a harmonious environment, we kindly request your adherence to the following policies:
1. Check-In and Check-Out
- Check-In: 1:00 p.m.
- Check-Out: 10:00 a.m.
2. Reservation, Confirmation, and Cancellation
- Reservation Confirmation: Reservations are confirmed upon charging the room rate for the stay.
- Cancellation Policy:
- General: Cancellations made less than 15 days prior to the arrival date are non-refundable, with an option to reschedule based on availability.
- Holidays and Group Bookings: Cancellations less than 30 days prior to arrival during holidays or for bookings of three or more rooms are non-refundable.
3. Early Departure
- Policy: Guests departing early for any reason will be charged the full amount of the original reservation.
4. Floor Bookings
- Capacity: Peace House offers booking by floors only. Each floor has 2 rooms and can accommodate up to 6 guests.
- Additional Guests: Up to 2 additional mattresses are available free of charge upon request.
- Inquiries: For rates and reservations, please contact us at reservation@peacehouses.com.
- Cancellation: Floor bookings are refundable up to 30 days prior to the reservation.
5. General Policies
- Room Occupancy: Maximum of 6 guests per floor, with the option of 2 additional mattresses upon request.
- Visitor Policy: Only registered guests are permitted on the premises unless prior arrangements are made with management and proper ID is submitted.
- Payment Methods: MasterCard, Visa, Amex, and debit cards are accepted.
- Damages: Any damages to rooms or property will be assessed and charged to the guest’s credit card at the discretion of management.
- Smoking: Smoking is not permitted in the rooms.
6. Privacy and Security
- ID Requirement: For security purposes, guests are required to provide a valid government or state-issued photo ID at check-in.
7. Changes to Rates and Policies
- Notice: Rates and policies are subject to change. We encourage guests to review them periodically.
Thank you for choosing Peace House. We appreciate your cooperation and hope you have a delightful stay with us.